Dave,

Open the Window-Eyes control panel.
Alt-A Apps.
Diagnostics.
Run refresh accessibility libraries and repair Windows 10 display driver (if applicable). I can never remember which one fixes the mouse problem. But one does.

Hth,
Tom


On 1/23/2017 2:45 PM, Dave Bahr via Talk wrote:
Hi. Getting four tone error beep when starting we 9.5.4. Also, no mouse
support. I can get to all four corners of the screen but not read anything
at all. I've tried turning off apps, updating aps, and updating set files. I
don't think I can reinstall because I can't find an older full executable of
window-eyes, just the upgrade files. No idea where I put them. But I don't
know why I'm getting these beeps. Having trouble with the Outlook Enhanced
app too, can't read subject lines, so apologies if the addresses are messed
up.

Any ideas?
Thanks, Dave

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