Hi Carol,
I did write to the WE list some months ago with a problem of the
Thunderbird Profile folder increasing in size over time even though
messages had been deleted from the message and trash boxes. Your friend
has a different problem but the same steps should work.
Neville
Instructions:
Download the latest Thunderbird and install it over the existing copy.
If the latest copy is already installed then just hold on to the latest
TBird programme because it will be used later.
Save any important email messages located in any folder because all will
be gone soon.
To be on the safe side, back upthe the Thunderbird folder found under
app data\roaming
This folder contains three entries with one being the large Profile
folder. If all goes wrong then the Profile folder can be copied back to
its original position. All will be as it was previously.
Or better still, just rename the Roaming\Thunderbirdfolder to something
like oldtbird.
But don't rename this folder until after backing up the settings with
Mozbackup.
Do a search for this utility and although it is out of date, it works well.
After installation, run the utility and choose to save the Thunderbird
settings. There are a number of boxes to check or uncheck depending what
is to be saved. Account details and addresses will need to be saved but
not the emails.
If not sure which settings to save then numerous backup files can be
made with different settings checked.
Once satisfied with the settings chosen, rename the Roaming\Thunderbird
folder as mentioned above.
Now, using the latest Tbird download, install it andd a new folder,
Roaming\Thunderbird will be created with a small blank Profile folder.
Make a copy of this new Roaming\Thunderbird folder to be on the safe
side. If you want to try some other settings then you have a folder
containing the blank Profile folder.
Using the Mozbackup utility,install the settings from the files created
earlier.
Run Thunderbird and check what has been installed and what is now missing.
If you are satisfied then the backup folders can be deleted or the
original folder can be renamed and Thunderbird will be the same as
before you started. i.e. you can experiment until you are happy with
the results.
The above seems complicated and dangerous but it is not. Each step of
the way copies have been made and if all fails, just use the original
large Profile and you'll be back to where you started.
Please let me know how it goes.
On 31/01/2017 7:17 AM, Carol and Roger via Talk wrote:
Hi Listers,
There was a person on this list that said they used Thunderbird and had
a very large email folder. They managed to get it from GBs in size down
to MBs.
I have a friend that has a gmail account. She has this very large
folder, I believe the name of the folder is All Mail. Inside this
folder are nearly 16,000 messages, most likely everything she has
received since setting up her gmail account. She has tried to delete
the messages and the folder. They keep coming back and rebuilding
themselves. She wants them gone. Can someone give me some possible
things to help her to try to get rid of this huge folder? We have done
the obvious, shift-deleted all of the files and tried to remove the
folder, which will not delete. Thank you for any assistance.
Carol
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