Well, I called microsoft again, and I think they solved the problem.
The support person created a new user profile on my computer--and now Jaws
18 works just fine.
He explained that something was probably corrupted in the user profile, and
creating a new user profile, and then copying my settings to the new profile
seemed to work!
I couldn't have guessed that in a million years!!!
Jeff Weiss
-----Original Message-----
From: Jeff Weiss via Talk
Sent: Tuesday, May 23, 2017 8:42 AM
To: Raul A. Gallegos ; Window-Eyes Discussion List
Subject: mirror drivers error when installing jaws
After installing the 64 bit demo of jaws 18, I get an error message saying
the freedom scientific mirror drivers did not install correctly.
The message says first try to re-boot, and if this does not work, try
running the install again with the
/type repair
switch. I did this with both the regular and non-tandem versions of jaws
18.
I called the jaws help line at 800-444-4443 and they said call the microsoft
disability desk. I did, and they remotely updated my graphics drivers.
Still no joy!!!!
Has this happened to anybody else? If so, what can I do?
any help appreciated!!!
Jeff Weiss
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