Norene,

I don't know if you are using the Office version or the paid one, but you can try this.


Go to the license management

section of your help menu, and choose the validation options, and first try revalidating online, and if that doesn't work, then try offline. That has worked for me in the past. As with all of this stuff, there is a little risk involved, but you might at least give that a go.


Larry
On 6/23/2017 8:43 PM, Norene Trappa via Talk wrote:
Hi,
After downloading windows 10, the window-eyes 9.5.4 has gone back to demo mode. 
 How can one correct that?  Thanks for help.

Norene

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