More and more programs don't provide data that Window-Eyes's off-screen model can use to determine the position of the mouse. W- E reads their output using techniques that use accessibility provided by the program in question, and sometimes this results in the data being spoken, and navigable in a special "virtual cursor" or "browse" mode, but the mouse pointer will just say "blank." This has become much more frequent for Windows 10 programs. JAWS is continuing to grapple with the problem using what they call the "touch cursor," and what NVDA calls "object navigation." I think that recent versions of Windows Narrator call this mode "scan mode."


Lloyd Rasmussen, Kensington, MD

-----Original Message----- From: peter Chin via Talk
Sent: Wednesday, February 26, 2020 11:09 PM
To: David ; Window-Eyes Discussion List
Cc: peter Chin
Subject: Re: Can’t Install Free Trial of Window Eyes

Hello David,

Thank you so much for your very extensive reply. Yes, I must admit I didn't
give enough details abou my problems. I was in a bit of a hurry as I had
several other things to be done.

First, about the mouse keys. Sometimes when I am on the desktop or in my
user folder, moving the mouse with the mouse keys does not read anything. If
I try to read current icon or line, or if I move the mouse up or down or
left to right or the other way, WE just says "blank". lefgt or right
clicking on what I think should be the icon or folder I moved the mouse to
does have some effect. This can also happen when I am in WLM. Sometimes,
however, the mouse keys move as expected. Trouble is, I don't know when and
why this happens. Restarting WE or restarting the computer does not solve
the problem  when the mouse keys do not work. I only noticed this strange
behaviour a few days ago. I was not messking around with any settings at the
time but had just started my computer. Whether the moue keys areworking or
not, WE may just start parts of the screen I am not interested in.

As for backing up, I don't know how to back up my C drive but I have a copy
of my WE Defult folder and I have all my data files backed up. I am not very
good at writing batch files, especially for Windows, so would be very glad
to have your batch file which you mentioned.

Thanks in advance.


-----Original Message----- From: David
Sent: Wednesday, February 26, 2020 8:15 PM
To: peter Chin ; Window-Eyes Discussion List
Subject: Re: Can’t Install Free Trial of Window Eyes

Your mouse keys do not work as expected? Sorry to hear that. Yet, I am
afraid i do not know what exactly you mean. Is it something going on in
all applications, or is it only (at least mainly) happening in some
particular piece of software.? Are you aware when it all started, and if
so, do you have a clue what you did just prior to this behavior taking
place?

Reason I am assking, is that it might point us in the direction of
picking up a solution for you. In case you have made any updates, played
around with some settings, or installed some extra software or apps - it
might be a place to start helping you out. Could you explain, please,
what it is you expect, and what does not work?

It has been a known fact, that the mouse sometimes gets stuck in a
position on the screen. Usually this would mean one of the corners. And
why this happens might have as many answers as there are questions.
Still, whenever something show up in that posistion - like some status
message, for instance - WinEyes will read it out to you. That is because
the screen reader is doing its job, however strange that might sound.
See, the screen reader is such constructed, that it will keep an eye on
your screen, and let you know whenever some info shows up, in places
that you tell is of special interest. Placing your mouse, is one way of
telling the screen reader to watch out for updated info. Now, if your
mouse runs  over and dig itself a new hole, wherever on your screen, the
screen reader will track the mouse, and determine that likely you enjoy
to have it chattering everything that the mouse "sniffs" in its stuck
position. No, I am not trying to be jokie. This is the real fact. The
big issue, and main solution, will be to have the mouse dragged loose
from its stubborn place, and tell it to behave like good tiny mice are
supposed to.

Exactly why your mouse misbehaves, will be the thing we need to guess
and play around.

Are you on a desktop, or a laptop computer? If on a laptop, could it be
that you accidentially are activating the touchpad when operating the
computer. Some computers can turn off the touchpad, and if that is the
case with yours, you might have ended up turning it back on - meaning
that every time you place your hands on the laptop, you are in the risk
of swiping the sensors of the pad, and the mouse will run like as if you
had let the cat into the room. Solutions then, could be to make sure to
deactivate the touchpad, adjust the sensitivity, or whatever features
your computer offers you. Or, simply connect a USB mouse, and hide it in
the very rear of your desk, that you don't ever get in touch with it.

Do you have the habit of once in a while backing up your system? or at
least the WinEyes profile folder? If so, probably one quick fix would be
to simply copy your backup into the profile folder - thereby rolling
your screen reader back to a point of well-behaving.

If you do not own a bakup hard drive, there are a few suggestions for
regularly being able to back up your screen reader profile, along with
other personal files and settings. First of all, the WinEyes folder
usually do not get very big. So even a cheap memory card of any size
from 1GB and up, will suffice. That is, if your computer has a memory
card slot. Otherwise, USB pen drives, again from 1GB and up, will be
something to consider. Dig deep in your desk drawer, and see if you have
some old hardware that can be put to good use here. And what if you
simply don't have either cards or pen drives? Make for yourself a
subfolder on your main hard disk. Name it something like:
    My Backup.
Simply copy any stuff from all over your hard disk, that you want to
make an extra backup of, into this local space. It might prove helpful,
since you don't have to connect and disconnect anything, whenever you
want a backup. You could even make a tiny batch file, that sits on your
desktop, and whenever being called, would back up files from several
locations. Then run it once a week, or every time you think you have
made important updates and changes. It will not work for a backup of
your complete system, and not for Windows itself. it might not take care
of all backup issues. But it will do for things like your screen reader
profile and personal files.

And if you are not comfortable in writing batch files, I do have a tiny
script here, that I developed a number of years ago. It will let you set
up a list of files and locations, that can be copied in one go. It is
written outside WinEyes, meaning it can be run from anywhere, and with
whichever screen reader you prefer. Whoever wants a copy, can contact me
off-list, and I'd send it over.

Or, you could of course use an Online service for backing up, like
OneDrive or Dropbox. Unfortunately, online services are not as private
as they want you to believe, so keep that in mind. In case you have a
backup media, you might want a backup client, that automatically will
keep track of any changes. For one, Casper will be a choice to consider.
Good thing about such solution, is that you can back up your whole
system. even the Operativ System. Have used it a good deal, and
benefitted from it at the latest this last week, when my system got
screwed up, and I could simply swap disks, and be up running in no time.

OK, long message, and not sure it helped you much. But to be of more
assistance, I think we need to know more specifically what is your
issue, in its details.


David

On 2/26/2020 8:23 AM, peter Chin wrote:
es, the Window-Eyes for office still works for Windows 8.1 which I am
using. However, within the last few days it has been behaving
strangely. My mouse keys don't work properly and Window_eyes keeps
reading other parts of the screen, especially the areas where the
mouse is sitting. Any suggestions as to how to resolve the problem
will be much appreciated.
-----Original Message----- From: David via Talk
Sent: Tuesday, February 25, 2020 8:12 AM
To: Window-Eyes Discussion List
Cc: David
Subject: Re: Can’t Install Free Trial of Window Eyes

Interesting. I just had a quick look. Going to

    gwmicro.com

It sure looked like the site is still up. Yet, I did find nowhere to
download anything but some tutorials, and a number of videos. Well, and
then the App Central. Why I still wonder exactly which website the
assumed demo version would have been attempted downloaded from.

If the user still knows the address where the download was attempted,
either retry the download and see if the file comes out with a more
trusty size, or try search the net for another download. Of course,
someone might have a demo sitting around, Does the Office version even
work any longer? Or is all that lane closed, after the cooperation
discontinued? I did not have any demos here, only my purchased versions.

David

On 2/25/2020 12:53 AM, Sky Mundell via Talk wrote:
Actually the website is still online and it says 2020 AI Squared.

-----Original Message-----
From: Talk [mailto:talk-bounces+skyt=shaw...@lists.window-eyes.com]
On Behalf Of Loy Green via Talk
Sent: Monday, February 24, 2020 3:46 PM
To: Window-Eyes Discussion List
Cc: Loy Green
Subject: Re: Can’t Install Free Trial of Window Eyes

That site has not been active for a couple of years since Freedom
Scientific
purchased ZoomText and Window Eyes.
Window Eyes is no longer available unless you get it from a former
user.----- Original Message -----
From: "Armando Vias via Talk" <talk@lists.window-eyes.com>
To: <talk@lists.window-eyes.com>
Cc: "Armando Vias" <av...@theblindadvocate.net>
Sent: Monday, February 24, 2020 5:19 PM
Subject: Can’t Install Free Trial of Window Eyes


Hey all.

This is my first post.

For some reason, I can’t install the Window Eyes Program. It says
that it
is 83 bytes. When I try to install it, my computer says that it is
corrupted. I am using a 64-bit version of Windows 10. What should I do?

Armando


—
Armando Vias
Owner of The Blind Advocate Network
Website: https://theblindadvocate.net
Phone: (404) 4803436
Email: av...@theblindadvocate.net
Like my page on Facebook:
https://www.facebook.com/theblindadvocatenetwork
Twitter: https://www.twitter.com/theblndadvn
“Getting advocacy results for the blind.”
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