And while we're at it, I'm running 1903 and both commands work. Go figure.
I'm not aware of a way to edit these types of commands, but you may be able to find it with a little help from Google.
Good luck,
Tom


On 2/29/2020 11:28 PM, Carol Smith via Talk wrote:
Hi Donald,

I never knew about the alt-2 command.  I am currently running version 1903 and this command does work.  The shift-control-n command does nothing on my computer.  I find this a bit funny that we both are running 10 but have to use different commmands to do the same task.

Carol
On 2/29/2020 11:59 AM, Donald Roberts via Talk wrote:
I’m running W E 9.5.4.0 on a Windows 10 desktop; operating system windows 1809, a recent version.  I realize that 1909 is the latest, but I am in no hurry to upgrade.

When I first installed the earliest version of Windows 10, the command to create a new folder was alt 2.  For the past several months, I can no longer use Alt 2 to create a new folder.  Instead, shift control N will create a new folder.  This is true regardless of whether I am using Window-eyes or Jaws 18.  I have never knowingly installed a key remapper on this or any system, so I have no idea whatsoever as to why I can no longer use alt 2.  Could any lister explain why this might have happened and also how I can get alt 2 back as the appropriate command for folder creation.

Thanks.

Don Roberts
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