Mike, On that, I have no answer. I guess my question would have to be, are you having any similar difficulties with JAWS lately? If not, I think that maybe there might possibly be an  updated version of the common file. But, you must remember, I am still mystified by the little miracle, you might say.

I really would suggest installing the latest version of JAWS, but make sure you sign up for the free trial, and try to install it entirely separately from the version presently on your system.


Again, I am still somewhat in the dark as to why it worked, I only know it did <smile>.

On 4/3/2020 11:40 AM, Mike via Talk wrote:
Hello Larry


Thanks for replying.  I've got Jaws 2018 installed on the machine.  Does it matter which version of jaws I have?  Perhaps I needa newer version.


Best wishes


Mike.

On 03/04/2020 17:12, Larry Higgins via Talk wrote:
Mike,


You might not believe the answer I am  prepared to give you, but you might want  to just give this a shot.


To  begin with I feel  pretty sure that I might have posted about this over  the past couple of months, but I really can't be entirely sure how often.


What you might try, sign up for and download and install the free offer from Freedom Scientific for JAWS which will last through June 30th. The reason, while I was wrestling with the same issues, I could find no solution no matter what I tried. Settings were of no  use. But, after installing JAWS, WE and all of its features once again came alive.


A pretty drastic step I know, but it might be the solution.


Apparently there is a common file used by all screen reading programs that use browse mode. I don't know if it is missing, or if it might have become corrupted, but that is the only reason I can come up with for this working as well as it did.


Anyway, think about it, and maybe give it a try.


HTH,


Larry



On 4/3/2020 10:53 AM, Mike via Talk wrote:


Hello Everyone

I am having problems with Window-eyes on my laptop.  This was a new machine last August and it is running Windows 10 Home 64.

 I am using We 9.5.4.0.  with internet explorer 11 many of the keys to move are not working.  E.g F to jump to edit fields, l for links, C to jump to combo boxes.  This is making it extremely tedious to find things. Also I am not hearing anything as I type into edit boxes.  I have tried removing We and reinstalling but get the same result.  My other machines are both working normally.

 Any suggestions would be appreciated

  Mike

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