Hi Eleanor

Why don't you e-mail the makers of quick office, see what
they suggest, they can be helpful? 


Regards

Adrien

 
-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of Eleanor
Burke
Sent: 05 September 2012 00:03
To: Talks Mailing List
Subject: Re: [Talks] Ideas Please Quick Office

OK you are right Stephen, the soft re-set is no use, anyway
at least I did it and found that out but you are saying, as
I understand it, that there is no point in me doing the hard
re-set either as it will not resolve my problem.  The Quick
Office was built in to the phone.  Now before I do the hard
re-set can I clarify that you think it will not work and if
not, am I stuck with the phone now not being able to use
Word.
----- Original Message -----
From: "Stephen Giggar" <[email protected]>
To: "Talks Mailing List" <[email protected]>
Sent: Tuesday, September 04, 2012 10:42 PM
Subject: Re: [Talks] Ideas Please Quick Office


> Did you try arrowing to Quick Office from within the Menu
and not 
> through the App. Manager and then pressing CLEAR? Quick
Office may be 
> built into the phone and if that is the case, you will not
be able to 
> remove it. More then likely even if you did a *#7370# to
format the 
> phone it wouldn't fix the QuickOffice issue. Yes you would
have to 
> install Talks unless you had it on the memory card and it
happend to start back up after a format.
>
> I'm guessing the System folder was in the Data folder on
the C: drive 
> C:\Data\System? I can't pitchure the phone letting you
delete the Main 
> System folder on drive C:\System. I would expect the phone
to have 
> many more issues then what you are having if you even
tried deleting 
> that folder. As far as that goes you can't even get to the
C:\System 
> folder using the built in file manager.
>
>
> Signed: Stephen Giggar
> Skype: dr-phone.
>
> Hardware eventually fails, software eventually works.
> No amount of bandwidth can fix poor design.
>
> ----- Original Message -----
> From: "Eleanor Burke" <[email protected]>
> To: "Talks Mailing List" <[email protected]>
> Sent: Tuesday, September 04, 2012 4:27 PM
> Subject: [Talks] Ideas Please Quick Office
>
>
>> While this is not a Talks question, I want to use my
phone to read 
>> Word documents and as I am using Talks to do so I feel it
is at least 
>> related to Talks.
>>
>> I deleted a folder off my phone memory called System.  My
phone is 
>> Nokia C5.00  Deleting the System folder means that I
removed my 
>> licence for Quick Office/Word.
>>
>> Now if I go to Installed Files and to Office, Quick
Office is there 
>> but I cannot delete it even though I have gone tried to
do so.  
>> Strange thing is that if I go to Application Manager
Quick Office is 
>> not there so I cannot delete it through Application
Manager.  Now I 
>> cannot reinstall Quick Office as it is there already.  If
I try and 
>> open a Word or doc document, I get an error licence
Manager not 
>> installed and I am asked if I want to install.  I say yes
and this 
>> leads me to Quick Office on the Web.  There I get an
error 404 and another Error saying Page not found.
>>
>> I have been in touch with Quick Office but the person
there is 
>> telling me to remove the current Quick Office but I
cannot.
>>
>> Finally I did do a soft re-set but that did not change
things.
>>
>> I suppose the reality is that I might have to do a reset
Factory 
>> settings but I would not be happy if i did that and the
problem did 
>> not get resolved.  that would also mean Talks having to
be 
>> reinstalled so I am trying to avoid this.
>>
>> Any ideas.
>>
>> Eleanor
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