Hello NetVicious,
Tuesday, October 23, 2012, 10:28:16 PM, among other things, you wrote:
>> I am not complaining about it being in English, I am reporting that it is
>> not opening a page for bug reporting.
N> I understand now, sorry.
Not a problem :)
N> It redirects to the support page of Ritlabs Customer Center. And it
N> needs user and password.
N> Time ago it redirected to a form for sending a message as you said. It
N> should be a better bussiness way of do the same. But I think as you as
N> if this is ok, there should be only one link redirecting to the
N> support page instead of two links to the same page.
Yes, it would be more user friendly if it took the general user straight to
a reporting page.
If Ritlabs want to keep the reports from general users separated from those
from Beta testers then the report form could include a place for Beta
testers to give their tester password.
I'm not sure whether many testers would use the facility as I imagine most
of us have some other method for quick access to the Mantis website. I use
Roboform.
--
Best regards,
Roger
:flag-SouthAfrica:
The Bat! v5.3.2.5 (BETA) POP3, on Windows 7,
version 6 1, build 7601 and Service Pack 1
________________________________________________________
Current beta is 5.3.2.5 | 'Using TBBETA' information:
http://www.silverstones.com/thebat/TBUDLInfo.html
