Hello Anne,

On 24 Feb 2004 at 23:06:57 +0000 GMT [00:06 CET] you wrote:

C>> I STILL think, given the number of questions asked here by people who
C>> are enthusiasts and beta testing the app, it is obvious that View Modes
C>> usage is FAR from intuitive, and someone coming to TB as a new user will
C>> have serious problems with them. 

A> Agree wholeheartedly Chris... I think their complexity will scare
A> off some new TB! users. As I said, I was ready to give up and go
A> back a version to be able to see things the way I want to. A
A> rethink of some of the options (there seems to be far too many
A> ways to invoke them!) might be a sensible idea?

I disagree. The intuitiveness of the bat's view mode implentation has
increased a good deal since the feature turned up the first time in a
beta. I don't think that's the problem. I don't think the various places
where you can apply them is the problem either. You can set them from
within preferences, folder properties, the message list, and folder and
view menus. all of these places are logical. All of them make sense.
Somebody wants to apply a view mode so (s)he goes to any of these places
and does it. (S)he doesn't need to woryy about the other places. Think
the opposite: Somewhere you can't set it where you would expect it. You
would need to search elsewhere desperately trying to find it.

The implementation is not the problem. It's inuitive in my opinion.
Changes have been made since 2.02 but now it should stay that way. It'd
certainly confuses people if view modes changed with every new version
just because people still have problemes with it. Most of the time when
somebody has problems with view modes somebody on the lists explains the
concept to her/him, especially the difference betrween folder and global
view modes. Normaly the person is then able to solve the problems. So
the interface is not the difficult thing but the underlying concept.
There needs to be a chapter in the help file which extensively explains
viewmodes, how to apply them, how to spread them across folders and the
differences folder versus global.

Complex features are nothing new to the bat users. The reason the bat is
so powerful is because of it's complex features. The downside of this is
that some things just need explaination. How many users have posted on
tbudl that they learn so much just from reading the list. That they
learn new things even after a quite long usage of the program. View
modes is one of these features that at first may be a bit difficult to
master but as soon as you do all their power is at your disposal.

-- 
Cheers,
 Andre

"If fifty million people
 say a foolish thing,
 it is still a foolish thing."  


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