MaXxX,

M> Less different functions, while more versatility on existing ones, is
M> the key to user-friendliness - and less hassle to manage it,
M> concept-wise, too.

  It's always a pleasure to see user issues discussed in terms of
  cognitive load.  The question of more commands or more parameters on
  existing commands, is a good example. Like most cognitive issues, the
  answer is not likely to be absolute or obvious. Certainly not to me.

  Another special flag makes sense, but so does a variant of active
  filtering used by virtual folders.

  One question to ask is what happens if 10 or 20 more features like
  this -- all equally clever -- get added? Since the idea of dynamically
  looking for new types of messages could readily lead to a very long
  list of possible types, 10 or 20 might be too small a number for this
  kind of extension.

  In any event, will the approach scale to accommodate that many? Or
  will users start finding it all far too cumbersome? My guess is that
  neither more flags nor more commands are sufficient for this type of
  feature extension.


d/
--
 Dave Crocker <mailto:[EMAIL PROTECTED]>
 Brandenburg InternetWorking <http://www.brandenburg.com>
 Sunnyvale, CA  USA <tel:+1.408.246.8253>, <fax:+1.866.358.5301>




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