Hello Arjan,

Wednesday, October 13, 2004, 16:51:41, you wrote:

AdG> You may or may not have read my contribution on TBBeta about my
AdG> (failed) attempt at installing the "No RC" 3.01 MSI package
AdG> (which needed three attempts at RitLabs to get it more or less
AdG> working). That really sucked. In my opinion RitLabs could have
AdG> easily avoided the problems by doing some basic testing them-
AdG> selves. But instead they hastily threw out yet another faulty
AdG> version which had at least 1 bug from previous beta's
AdG> reoccurring. I cannot conclude otherwise than that they made an
AdG> extremely sloppy job of this "No RC" package release.

AdG> And yes, this experience has 1) annoyed me, 2) strengthened my
AdG> intention to avoid version 3, at least for the time being, and
AdG> 3) opened my eyes to the fact that The Beta! Testers get exactly
AdG> what they deserve.

With all due respect I would like to point out some details here:

1. Microlost Installer sucks.
2. MSI installs have an uncanny ability of blowing up.
3. There many, many, different ways an install can go wrong. No
developer can test them all. Not even Microlost can.
4. the (in)famous Microsoft Installer Clean Up utility was written by
MS so that absolutely blotched MSOffice installs could be cleared out
of the system *WITHOUT* a full format & reinstall of Windows itself.
5. having more than one entry in the ARP is no big deal. I am not
saying it is good, or even correct -- just saying it is no big deal.
6. No one is REQUIRED to upgrade. I myself have, many times, held on
to an older release of a product because I did not like/trust/whatever
the newer versions. But, eventually, one either upgrades, or leaves
aside the product.

and, on a personal note:

7. You came in way too strong and, what is worse, your note sounded
like a personal attack -- ergo, troll.
8. finally, I am not sure the TB! beta testers got what they deserve.
But, it seems, we are stuck with you :-).
9. If one does not like a feature (or absence of one) in a product,
there are better ways of getting it there. Amazingly all of them
usually start with "being nice" and "providing reasons". You note
lacked both.

Now, for a very old saying: "when you enter a city, abide by it's
laws".

-- 

 ..hggdh..

Using The Bat! v3.0.1.33 and BayesIt! 0.7.3 on Windows 2000 5.0 Build  2195
Service Pack 4

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