On Fri, 19 Nov 2004 16:59:32 +0000, Tony Boom wrote: > > TB works with Gmail, but it requires more savvy than it should to make > > that happen. > > Not sure what problems you had configuring TB! but I found following the > instructions for "Other" (As in other email clients) very easy to follow > and they worked first time. I think the major problem is knowing what the > difference is between SSL and STARTTLS. They're not the usual settings or > ports used by normal ISP type servers that people are used to.
Well, let's look at what is written in those instructions for "Other", which is what I also followed. What it says is: ___________________________________________________ Incoming Mail (POP3) Server â requires SSL: pop.gmail.com Use SSL: Yes Port: 995 ___________________________________________________ When I look at my TB connection options, I see "Regular", "STARTTLS", and "TLS". Nowhere do I see "SSL". Think of me as an ordinary user with no understanding of what these three protocols mean (which is not far wrong). I wouldn't have a clue which one to choose. I don't see "SSL". So what do I do? I go to the help file and run a search for "SSL". Do I find it? No, I do not! So, Tony, how can you describe this as "very easy"? Maybe it is very easy for you, but it is certainly not very easy for the average user. Let's look now at the instructions for setting up SMTP. ___________________________________________________ Outgoing Mail (SMTP) Server â requires TLS: smtp.gmail.com (use authentication) Use Authentication: Yes Use STARTTLS: Yes (some clients call this SSL) Port: 465 or 587 ___________________________________________________ So now I am looking for STARTTLS or SSL (or so it seems). We already know that SSL is not there. Unfortunately, STARTTLS is there. But when I try to use it, the STARTTLS option (secure to regular port) does not work. I have to use the TLS option (secure to dedicated port). Again, maybe this is all "very easy" for you, but I found it rather confusing. The fact that Gmail seems to be using a somewhat different and possibly contradicting terminology than TB makes me wonder whether the TB use of terminology is accurate or up to date. And so I remarked as follows: > > This is all that I was saying here. Think of it as another documentation > > complaint. You answered: > And I believe that the documentation for setting up TB! should be on the > Google site. Yes, definitely! In one of my first messages on this topic, I explicitly regretted that there was no specific instructions on the Google site regarding configuring TB for Gmail. There seems to be a marketing and support issue here. Ritlabs should be in contact with Gmail to get such instructions posted. Ideally, the Ritlabs technical writer should be involved in this task, but... as we all know... Ritlabs does not have a technical writer nor does it seem very serious about getting one. :-( -- Avi Yashar Windows XP Pro SP2 and The Bat! Pro 3.0.2.4 ________________________________________________________ Current beta is 3.0.2.7 Rush | 'Using TBBETA' information: http://www.silverstones.com/thebat/TBUDLInfo.html IMPORTANT: To register as a Beta tester, use this link first - http://www.ritlabs.com/en/partners/testers/
