Hi, everyone.
On Tuesday, June 28, 2005, 11:29:37 PM, I wrote:
I'm still on version 3.0.9.13. One reason that I have never upgraded
this version and completely stopped using The Bat! some time ago is that
it is unusable due to a constantly recurring error message.
No matter which account I'm working in, one IMAP account continues to
generate the following error:
An error occurred while reading the message base ...\Fastmail
(IMAP)\55DBCDFF.TBB. Do you want to repair the message base now?
I have tried clicking Yes and repairing the file, but it doesn't help.
Every few seconds, this message pops up, making it impossible to work.
Can someone tell me the best way to deal with this? Since this is IMAP,
can I just delete the TBB file and let TB rebuild it?
At the time, I received several helpful replies. At one point, I
thought I had the problem solved, but was never brave enough to
upgrade until installing 3.51.10 today.
As soon as I started up the new version, I started getting the
error popups (this time for 0588F103.TBB). As before, I was asked
whether I wanted to repair the message base, but whether I
pressed Yes or No, the error message would immediately pop up
again. I was able to eventually get to the repair dialog, but of
course, there was no way to tell which "real" folder 0588F103.TBB
belonged to. I selected the account name and ran the repair for
all folders in the account.
Just as on previous betas, it found problems with over 20 folders
and claimed to have recovered several thousand messages. However,
for Inbox, it said "Folder is not repaired: Could not write
rebuilt data". For all other folders, it said "Messages
recovered: xxxxx, damaged parts (part???.bin) saved:0". (Anybody
know what this means?)
All the time the repair was running, and after it completed, I
had two popup errors present--no matter how many times I tried to
dismiss them, they kept coming back. I ran the repair two more
times (a lengthy process), with over 20 folders repaired each
time, and the popups continued.
No way could I get to a menu to disconnect from the server, nor
could I repair the database. The next challenge was to close the
program. After literally hundreds of clicks in the error dialogs,
on the close buttons, and on confirmation dialogs, I finally got
it to close.
Eventually, I used Explorer to delete the TBB and TBI files from
the Inbox folder, and that did seem to fix the problem.
I am reporting this again because, although I may be the only one
to have experienced this, someone else will certainly encounter
it, and it could very well be a novice user (this is a released
version) who has no clue what to do.
Someone suggested in a followup in this thread back in June that
the error message be changed to be more helpful. Not only that,
but I think it is critical that there be some way to dismiss the
error message without it continuing to pop up eternally.
(And now to see if I can actually post this followup using TB!)
Postscript: The answer is no, I wasn't able to post using TB.
(I'm using Thunderbird again.) Worse yet, immediately after the
send failed, I started to get the same error all over again, and
again for the same file--which I had deleted earlier and
supposedly had been rebuilt! (I guess it's possible that the file
wasn't related to Inbox, and I hadn't deleted it. If that's the
case, though, why did things work for a while with no errors? And
if not, how do I find out which folder 0588F103.TBB does belong
to? I asked this question last month, but didn't get an answer.)
This time, I was somehow able to disconnect from the server
before I started the repair. It didn't help, though; once the
repair started, the error continued to pop up--over and over and
over....
As I sent this message the first time (I thought), I was about to
post regarding a couple of other problems I was having. Guess
they'll have to wait until (if?) I'm able to get this one
resolved. :-(
--
Keith Russell
...Give instruction to a wise man and he will be yet wiser.
Using The Bat! 3.51.10 under Windows XP 5.1 Build 2600 on a 2.4
GHZ Pentium IV with 512 MB.
________________________________________________________
Current beta is 3.51.10 | 'Using TBBETA' information:
http://www.silverstones.com/thebat/TBUDLInfo.html
IMPORTANT: To register as a Beta tester, use this link first -
http://www.ritlabs.com/en/partners/testers/
