vitalie,
> What sells software and how is that different from what long term > users want? fitness for a particular purpose. as simple as that.
And as complex. Which purpose will give a competitive edge? Is it Outlook's feature set that keeps it on top? Will adding calendars and notepads tempt Outlook users to try something different?
Or aren't the novel good ideas (like the mail ticker) more likely to attract the wandering eye?
I think the real problem Rit faces is, how to get those eyes to start wandering in the first place.
and not necessarily different from what "long-term users" want.
Features attract new users. Long term users have accepted what features there are. Now they are more concerned with reliability. New users don't have enough information to have a sense of reliability yet. Or of how long problems tend to go unfixed.
-- Gleason Using The Bat! 3.99.07 on Windows XP Sp2. Connecting to the Fastmail server which uses Cyrus IMAP server software.
________________________________________________________ Current beta is 3.99.07 | 'Using TBBETA' information: http://www.silverstones.com/thebat/TBUDLInfo.html