I  just  had  a  user  who experienced problems with the activation of
Voyager.  He did everything okay, but he still got the following error
message in Internet Explorer when he pressed the Fetch key button:

"ERROR Text string is too long (should not exceed 250 characters)"

I tried with his reg. key (put his USB stick's Volume ID in the link),
no problem at me.

As  we  finally  figured  out,  the  problem was that he used Internet
Explorer v7, I used IE6. IE7 replaces the final = (equation) character
in  the link that points to the secure Ritlabs site when you press the
Fetch key with %3D, the ascii code of the character "=".

In my browser:
https://support.ritlabs.com/...&TokenSernum=NTFS-AAAAAAAA&KeyBlock=AW...Yy0=

in his IE7 browser:
https://support.ritlabs.com/...&TokenSernum=NTFS-AAAAAAAA&KeyBlock=AW...Yy0%3D

So, conclusion: IE6, Firefox can be used to get the Activation key,
IE7 does not... Maybe Ritlabs should change something how it handles
this queries on its server?

-- 
Vili


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