Hi, Robert ---

Friday, August 15, 2008, 2:13:33 AM, you wrote:


> Cannot confirm this. Click on the header of the folderlist to undo the
> sorting (until the arrows disappear). 


Please go re-read the Bug Report at
https://www.ritlabs.com/bt/view.php?id=6632 --- specifically, the
numerous comments which have been left by others since you initially
made the report. I am by no means the only tester who has been
repeatedly bringing this bug to the programmers' attention.

Please pay special attention to comment (0021446) by tomtpe on 26 Mar
2008 17:17, in which he said in part:

"Also, when all messages in one folder are read, the order changes
again. I have the feeling that the folder with now no unread messages
jumps to the bottom. This again messes up the order, it is not as it in
All tab.

"The request was to make the order the same as under the All tab. It's
not fixed, IMHO. If it is, it is not apparent to me, and certainly not
as intuitive to a new user as was in the previous implementation."

I then added another note confirming his observation, (0021483) by
Morton A. Goldberg, DVM on 27 Mar 2008 20:57, in which I stated,

"I see exactly what tomtpe means. Problem is that when contents of one
folder have all been read, the old behavior was to un-bold the folder
label, but leave the folder in place. Now, the folder label is un-bolded
as before, but in addition, the folder jumps all the way to the bottom
of the stack, making it necessary to scroll all the way up to its old
location in order to resume where you left off. Very annoying, and I
hope you can restore the old behavior exactly as it used to be."

A few weeks later, Pat added this comment, (0021649) by Pat on
16 Apr 2008 06:38, confirming both of the previous observations:

"Please fix so that when in Unread folder tab, deleting or reading all
messages in a folder does not make the folder jump to the bottom of the
folder list, forcing the user to find his place again in the list."

In addition to the comments in the Bug Report, there has been a bit of
discussion of the problem on this list. This exchange took place on 12
July 2008:

>From Thomas Fernandez in reply to a post from Stefan:

"On Fri, 11 Jul 2008 18:09:51 +0300 GMT (11/07/2008, 22:09 +0700 GMT),
Stefan Tanurkov wrote:

TF>> Honestly, has the Unread Tab been fixed?

ST> What's the problem with the Unread Tab? It works OK for me...

Not here, I just checked:

1. Any folder in which all the unread messages have been read, jumps
to the bottom. This shouldn't happen - the order should be maintained.
https://www.ritlabs.com/bt/view.php?id=6632 "

>From Mark Partous in reply to Thomas:

"Which is not a big problem when there are only a few folders in which
there are unread messages, but becomes pretty annoying when there are
more than can be listed on one screen (whithout scrolling, that is)."

>From Thomas in reply to Mark:

"The reason I depend heavily on the Unread Tab in the office is that
there are well over 100 folders, so scrolling would be necessary. The
introduction of the Unread Tab increased efficiency tremendously, as
only the folders with unread messages are shown. However, if there is
any "jumping around" and the folders don't stay on the order as in the
All view, the purpose is completely defeated. I am using 3.99.x in the
office until the behaviour of the Unread Tab is back to what it was in
that version. The current behaviour is a show-stopper for 4.x in the
office for me, despite all the other new goodies."

That last comment by Thomas expresses my view perfectly. I, too, have
well over 100 folders in my tree, and find the new behavior to be a
show-stopper.

Unlike Thomas, I have not dropped back to 3.99.x, because I am now
retired and no longer feel the time pressure I did while running a
veterinary practice. However, if I were still in practice, I would
almost certainly stop using the beta releases until this problem is
fixed.                                  

I cannot imagine anyone with a large number of folders being satisfied
with the present behavior, particularly if they are upgrading from a
previous version in which the "Unread" folders stayed put, but became
"un-bolded," once all of their contents were read. If this problem is
not fixed before the forthcoming release, RITLabs should be prepared for
a deluge of complaints from disgruntled users.


-- 
Regards,
 Morton A. Goldberg, DVM
 Running The Bat! Professional 4.0.28.1 under Windows XP Professional
 Version 2002 SP3 Build 2600 on AMD Athlon XP 1800+ with 2 Gb RAM


________________________________________________________
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