>> Common sense. Which is less and less currently. If a client can >> download email, useful. If a client has a bug in the SMTP auth window, >> useless. Check it: https://www.ritlabs.com/bt/view.php?id=7523 >> This IS a real problem, people cannot send mails if they dont know the >> workaround. It would be USEFUL if this problem would be fixed instead >> of cosmetic changes. > Of course "real problems" have priority - but cosmetic bugs have to be > solved as well. Do you buy a software which is ugly because of a bad > and buggy layout?
Dont forget, this new stuff was introduced BEFORE bugs were solved. Caused only troubles, needs to spend more energy on solving problems that would not have been. I am pretty sure that Max and the guys work hard, because life in Moldova is not as easy as in the US, Germany, and not even like in Hungary. They have families, kids to support, and life outside of TB. As all of us (I hope). That is why I am suprised: they should manage their energy MUCH better. Working on the IMPORTANT things. I will get a lot of angry emails, but let me be honest and share my view working with software companies from all over the world: programmers east from and including Austria are very good. Until and including Russia. Programming is like art for them. They are "artists"". German, English and US programmers are not that good as them (they still good, but they are not that enthuastic, that is just a job for them). But making a software is not just coding it. It includes management of it, as well. And here the table turns: Hungary is kind of in the middle in it. We listen, fix the bugs, but manuals... eh... Many times missing. East from us it is terrible: like artists, they forget about manuals, dont fix bugs, dont answer to customers, etc. West from us, including US: professional customer care. Even the smallest, one member company, even if it does not show you a phone number on ther websit answers you in 1 day, answer all your questions in details, give you the full package, detailes manuals and so. Summary: I like to business with Austria best :) They never failed me. Ok, exceptions can be found everywhere. Anyway, this is my two cents. I just wish if Ritlabs would be as professional as it software was, and kind of still is, in their management. -- Vili ________________________________________________________ Current beta is 4.1.11.12 | 'Using TBBETA' information: http://www.silverstones.com/thebat/TBUDLInfo.html
