Hi, I am a new user, and how I am not sounding like a whiner in the following. In addition to the problems listed below, it appears that everything has been reset....in addition to the address book being lost, the templates I played with and filters I set up are gone.
I would appreciate any guidance as the "INFO" source does not seem to be the vehicle to use. While this may be a great product and, in the long term these list very valuable, for a new user experiencing problems, so direct response would be helpful -- Thanks....JOHN Schwaller JRS2 mailto:[EMAIL PROTECTED] **************************************************** Today's note to [EMAIL PROTECTED] @ 9:31PM EST =============================================== Is my impression wrong, or do you guys not respond to any direct request.....if this is the case, I may want my money back, in spite of how good this program looked. Well the start up problem has gone away.....BUT WITH IT WENT ALL OF MY PERSONAL ADDRESS BOOK entries. Is there anyway to recover this or do I have to go back and recreate them again....and reorg, change, etc.....lots of hours of work....and still fear that they will be lost again. Anyway....I WOULD REALLY APPRECIATE A RESPONSE. John ----- Forwarded by John Schwaller/Raleigh/IBM on 03/05/2003 09:27 PM ----- John Schwaller 03/04/2003 04:46 PM To: [EMAIL PROTECTED] cc: From: John Schwaller/Raleigh/[EMAIL PROTECTED] Subject: The Bat! Registration OK.....I'm registered......I hope that means I can get some support. I sent 2 messages in the last 2 days & have not gotten any reply. Now I have a real problem. When I start Up I get the following box: Reads: The Bat! X Invalid argument to date encode. Any Idea what is causing this and how to fix it? Other questions (sent from [EMAIL PROTECTED])....message was: ** I found your "Mail Synchronisation", but the work flow is not clear to me. Could you detail the steps a little more clearly? (not asked then, but would like to know why this would be better than just sync'ing the files with MS file sync) ** Also, how does one use/get to "The Bat! User's Discussion List (TBUDL)". When I click on this I get: MS msg: COuld not perform this operation because the default mail client is not properly installed....I have The BAT set as the default email client. IN addition to above, do you have a PDF version of the "BAT Online Reference"? Thanks....John Schwaller ________________________________________________________ Current version is 1.61 | "Using TBTECH" information: http://www.silverstones.com/thebat/TBUDLInfo.html
