Morning Frank Farance,

> FYI, I'm sending this via Eudora because I am happy *not* to run The
> Bat. It seems like no one on this list is really interested in
> fixing problems ... only rationalizations:

 Well, some members of this list might be a little "rationally fixed",
 but rationally based discussion is a good thing, IMO ;-) And besides,
 this list provides a very good form of costumer support, in my
 expirience.

> - When I report problems with the on-line help ... I'm told that I
> didn't go through every option and experiment (the response should
> have been "let's make the on-line help more useful").

 It generally *is* a good idea to experiment around to learn about a
 software. The online help is a problem though.
 
> - When I report an internationalization problem (or a localization
> problem, depending on your perspective) ... I'm told that I should
> be happy with the date in the format of "dd MMM yyyy" (regardless of
> my localization settings).

 Well, I'm be happy with either, but I would be glad about ISO format
 too, since it is a logical (and rational) format.

> - When I report that the text entry box operates differently than
> all others (i.e., cursor positioning is wrong) ... I'm told that the
> main feature of that very-different approach is that I can build
> tables by just going "cursor down" (yes, I used the Z editor and all
> its prior versions in the mid-1970's, but how often does one need to
> build tables in E-mail) ...

 Sometimes one needs to create tables and similar stuff, and then I am
 glad about this feature. After getting used to it for a few days I
 never had problems with it. Getting to the beginning of a line is a
 matter of quickly pressing one button. I save more time by it's
 usage than I would if it didn't exist.

> The people that create open source software have higher quality
> because everyone can fix things. This software should be
> open-sourced so that problems could get fixed.

 The only problem with open-source software is that it's a little hard
 to live on.

> The application is very far from being mature. Sure, Eudora Light
> isn't perfect and lacks many bells and whistles, but it is
> *reliable*, it uses an *existing* file format, and for many people
> it is relatively easy to learn *basic* use (it can also do a
> reasonable job for filtering, address books, and fonts).

 It is also easy to learn The Bat! Even my mother (who has a very hard time
 learning anything to do with computers) picked up the basic use very
 quickly (for her standards). I found out most in the first two
 days.

> regardless, the UI to this program is very different than all other
> Windows (or even Motif) applications ... this causes usability
> problems.

 It is better :-D

> Finally, I'm *not* a big fan of Eudora, but I use it because it
> works. There are a bunch of little quirks, but mostly stuff I can
> live with. Because E-mail is critical to my business, I can't live
> with a buggy, hard-to-use problem like The Bat. Since I paid for The
> Bat, I'll probably keep it around to get at those occassional
> uuencoded files that Eudora doesn't handle well.

 In my expirience, TB! is usually pretty stable, easy and *quick* to
 use. You might just want to get to know it a little better :-)


-- 
+--Jast............................
|on Windows 98 4.10 Build 2222  A 
:with The Bat! 1.38e



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