Hello, fellow Bat-lovers.
On Monday, January 10, 2000, 7:58:28 AM, Douglas wrote:
> All I can say is that if the same developers working on TB v 2 are
> involved, I would much prefer to know they are hard at work perfecting
> TB's existing shortcomings, rather than developing new products in
> markets that require additional options to a much lesser degree.
And fixing bugs and supporting the existing application....
I realize that as a trial user, I'm not entitled to official support.
But the problem I reported here the other day ("Unable to open output
file") is still there. Tonight it took me 8 tries and over 20 minutes
to download about 100 messages. I submitted a bug report several days
ago, but of course, no response.
While I can understand the policy of not directly supporting trial
users, I would still prefer the developers to be spending their time
fixing problems like this rather than developing new products; I am
sure that eventually registered users will be affected, as well. And
it's awfully hard for me to justify buying the program as long as it's
so time consuming (and frustrating) to use.
--
Keith Russell
mailto:[EMAIL PROTECTED]
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