On Sun, 16 Jan 2000 12:17:18 -0800, Tom Plunket wrote:
[..snip..]
AVK>> This is *not* the problem of TB, it's rather the problem of
AVK>> Novell or whatever, as I have already proved in one of my
AVK>> previous messages...
> *My* thoughts on being a software developer and developer of
> user-level utilities, is that regardless of the source of errors or
> problems, making one's own software able to deal with other peoples
> bugs is a good thing and only serves to help your users.
> It doesn't matter if the "problem" comes from GroupWise or The Bat!,
> what matters is if a user needs something to happen, and it does in a
> different piece of software, they *will* use that different piece of
> software, regardless of where the problem originates. In other words,
> if Calypso fits this person's bill better than The Bat! does, well, I
> think they may find that The Bat! is not suited to their task.
I remember a problem like that which I had in my OS/2 days. I used to
run a shell enhancement app called X-it and PMMail was my e-mail client.
Whenever I had X-it running and opened PMMail, PMMail's interface would go
berserk. The interesting thing was that this did not occur with earlier
versions of PMMail. Well IMHO at the time, the logical move was to write
to the PMMail developers who told me that they knew about it and the
problem was with X-it and that I should ask the X-it developers about it.
I wrote to the X-it developers only to be told that the problem was
with PMMail. Needless to say, at this point I was pissed. I ended up being
the mediator of a technical exchange on whose fault it was (did I really
care at the time? ...... NO!). The X-it developers ended up being the
one's to fix things. I'll never know if they simply were practicing what
you preach Tom, but as the software user, I didn't really care; I was only
happy. :-/
--
-=Allie=- | Using The Bat! v1.39 Beta/1
mailto:[EMAIL PROTECTED] | Windows NT 4.0 (Service Pack 6)
[ Wisdom is knowing what to do with what you know. ]
____
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