>> Strangely enough, it doesn't indicate any email address for forwarding >> the message. Do they want it? Do they care? How hard am I supposed to >> research where to send it??
> From the shores of this list and other TB-related lists I would say > Ritlabs is pretty non-interested in bug issues. It seems the focus is on > developing, not fixing - go figure. Agreed... - having a problem with proper detection of e-mails coding (happens only in TB!) ; well, e-mail is properly detected but displayed encoding is not (need to manually click on something else and back on the encoding that was selected by TB! to have it properly displayed). Reported to developers long before previous Bug Tracker crashed ; developers were provided with sample e-mail and nothing happened. - (for instance) Allegro.pl newsletter e-mails (have mini photos) freezes my computer for 10-15s (OC 1090T (6 cores)) ; TB! takes up to 25-35% of CPU and to display that message memory usage jumps from 80MB to 135-140MB, - After over a year (soon is going to be 2 years) TB! is still not properly showing messages that have Traditional and Simplified Chinese in the same message (one of them is garbage), - Voyager sync issues (software is to be written so a average person can use use ; if you need a knowledge of the software to sync it properly and there are no proper messages from the application that causes sync to fail and you need to spend time to find out a way it's wrong). After 24 years with computers I do not find problem to use any software but Voyager did make me to give up (did sync properly twice, the third there was no sync). BTW, idea of the need for USB stick over twice as big as your database is a wrong approach (my database is at the moment 9GB so only 32GB USB stick can hold it ; if smaller used there is no client message but it just freeze in the middle of the process)... - and many others... > I'd say that unless a feature is annoyingly broken and a lot of people > is yelling at Ritlabs (remember IMAP support?) an error can go unfixed > for years. And if it hasn't been fixed by then it will never be fixed. Yep. Funny is that when I did use TB! for a first time it was version 4 and I was a student (no money to spare but quite content with TB!4 :)). The impression got me back to Ritlab and after I started working I decided to move from Thunderbird to TB! and finally I bought a license but for 99% that would be all for me... As W8 got on the market (that I do not plan to use) I do check at the moment Linux distributions and it's likely to be end of my journey with Ritlab (within next 4-6 month). Personally I do not see the reason why to struggle with Wine under Linux to stick to TB!. Pity that due to policy of Ritlab of implementing new features but not giving a *** about old bugs (unless as mentioned many people are yelling at them) they did loose a customer that was telling other people that TB! is great (since I was using TB!4) and than after the license was bough and TB!5 was used for a month ; the customer started to speak out a bit less (now is keeping his mouth shut and if asked about TB! says: it's quite good but has a lot of bugs and you get it installed only on your responsibility (I'm not to be blamed). I do like the program but I'm tired of: - manual switching of coding ; paste-copy operations if replaying to Traditional/Simplified Chinese e-mails (need manually replace garbage parts), - freezing computer if e-mail have more photos than average, - the fact that TBK is not storing all preferences and user-decisions (ex: icon size or some other interface changes ; approved web-pages for images download ; ....), - the fact that AutoBackup kicks in twice a week despite that it's not selected in options (I did use it before but wanted to stop ; the autobackup information must be stored in TBK file and everytime I do recover from TBK it kicks in ; no way to turn it off), - the failure of Voyager OR if to call it politely not-average-person user-friendly (and IMO illogical) sync scheme (so I can't install TB! on my desktop and use Voyager while traveling (average of 4-5 month a year). -- Best Regards, RS (FEDARA) The Bat! 5.3.4 Windows 7 x64 Professional (7601 Service Pack 1) POP3 accounts (x5) Tuesday, December 18, 2012 (12:59 ; GMT+8) ________________________________________________ Current version is 5.2.2 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html

