Hello fellow TBUDLer's Something happened yesterday which has cause me to lose my entire address book and I am now prevented from deleting messages. In addition, my new message "favorites" drop-down list is now empty. It looks as though the address book and the drop-down list have reverted back to a brand new installation in that the only address book entry is one for RIT Labs support which I assume would be included in a brand new installation. The drop-down list contains only "new template" and "quick templates". Again, as I assume it looked when TB was first installed.
I can no longer delete messages. Selected messages DO disappear when the trash can is clicked on or the DELETE key is pressed but as soon as I change focus to another folder and back to the folder where I did the deletes, all of the deleted messages are still there. Windows System Restore won't run because some file is supposedly corrupted and a re-installation of TB on top of the existing proved in-affective. I am considering deleting the current installation of TB and trying the re-install again. The only thing I can think of which may have played a pert in this is my download and test of something called Wise Care 365 which is supposed to "clean up" and "speed up" your PC. I foolishly allowed it to delete registry entries which it deemed "clutter" and other non-registry junk files. I have no way of knowing if that program was the culprit (it has since been deleted) because several hours elapsed before I went back to TB and discovered the problems. Needless to say, any help will be greatly appreciated. Sincerely, Jack LaRosa TB! ver. 5.2.2 PRO Win 7 HOME ________________________________________________ Current version is 6.6 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
