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Hi BatListers.
In a post time stamped 06:55:42 -0700 re: templates stop
working Ming-Li wrote:
Ming-Li> On Saturday, October 21, 2000, 3:55:36 PM, Jan wrote:
>> I have a folder with new msg & reply templates. I have used
>> both these templates successfully for some time. Today these
>> templates stopped working.
Ming-Li> What do you mean by "stopped working"? Does the Account
Ming-Li> Templates take over, or no template is at work at all?
jr: No template works at all, i.e.
>> I checked to see if there was an address book entry -- there
>> are no templates there.
Ming-Li> So the usual suspect is out. Just to be sure, however,
Ming-Li> please check again and see if there're more than one
Ming-Li> entries for the same recipient in the AB.[...]
>> I created a new folder & moved all my msgs over to this folder.
>> Then I closed TB! & reopened to allow the default templates to
>> re-establish themselves. Same problem.
Ming-Li> [...] Did you copy the old folder templates over to the
Ming-Li> new folder? [...] templates.) Again, same problem means
Ming-Li> "no template is working at all" or "the default account
Ming-Li> templates are used"?
jr: Here are the exact steps I took Ming Li.
1. I created a new folder called test
2. I went to the folder where this problem is occurring
& I copied 3 random msgs to the "test" folder
3. I selected a msg @ random & clicked "reply: icon & no
reply msg template of any kind appeared. The only
element included was the quick template signature from
the *original* folder.
4. I repeated using some selected test & F4 - same
result.
5. I repeated using the menu reply command - same
result.
6. I selected a msg @ random & used the "reply all" icon
& the default reply template *worked*. I wanted to try
to select a portion of the msg & reply to all but don't
know how to do it.
7. I re-installed TB! & repeated all of the above with
the same results.
8. I checked for duplicate entries in the address book
but their weren't any.
9. I checked all addresses to be answered in this folder
& none had any over-riding template @ the AB level.
10. From the test folder I created a new AB entry of the
same address & the default reply template worked.
11. I returned to the original folder & replied to a msg
& the folder reply template worked.
This is the 2nd time these circumstances have presented
themselves in this manner & have resolved themselves in
the identical manner. It seems to point to the AB.
Jan Rifkinson
Ridgefield, CT USA
PGP ID: 0x4C9CDF9D
Reply to: [EMAIL PROTECTED]
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