On Wednesday, March 28, 2001 at 13:27:49 -0700 Lynn wrote:
> I have noticed that when i get incoming mail, my new mail
> sometimes gets put into a different folder then i have setup in
> filters.
Have dozens of filters and never have such problems. As others said,
it's almost certain to be something about how your filters are set
up, including their order of executions and the key strings you use.
Fortunately, it isn't hard to find out. It just takes a little
patience and be methodical. Here is how:
1. Find one of the messages that got filtered wrong, and move it
back to the Inbox.
2. Move the right filter (the one it was supposed to be applied to
that message, let's call it filter A) to the top, making sure it's
the first filter for your incoming mail, it's active, *AND* its
"continue processing with other filters" option is not checked.
Re-filter Inbox and see if that solves the problem. If yes, there's
some other filter interfering with it.
3. Usually the problem is solved simply by leaving filter A on top.
But if you want to find out what filter was interfering with filter
A, you may temporarily disable it by unchecking the "Rule is Active"
option, and re-filter Inbox (of course, you first have to move the
message back again). It should again land in the wrong folder.
4. Find out which filter would move messages to the folder (filter
B), and check its condition. This typically happens when the
condition isn't precise enough, so it matches messages that aren't
suppose to be matched. Keep the Sorting Office open, and turn on the
kludges in your main window (or folder view window), and you should
find out why.
5. If you can't. Post the filter settings to the list and the
complete header of the message, and people here would figure it out
(this never failed to the best of my memory). If there's privacy
concerns (there usually isn't when only the header is posted, but
just in case), you may edit out part of the header but make sure you
make that clear in your post.
--
Best regards,
Ming-Li
The Bat! 1.52 Beta/1 | Win2k SP1
--
______________________________________________________
Archives : <http://tbudl.thebat.dutaint.com>
Moderators : <mailto:[EMAIL PROTECTED]>
TBTech List: <mailto:[EMAIL PROTECTED]>
Unsubscribe: <mailto:[EMAIL PROTECTED]>
You are subscribed as : [email protected]
