It seems that Adam Rykala said ...

A> a) Its being corrupted in memory as the attachment is being reconstructed.

Agreed, but would it not have the same effect when the message is
being reconstructed in Eudora, Outlook, Outlook Express, Pegasus,
Netscape Maill, or SOME other program? I have never seen one of these
programs corrupt an attachment. If memory was the problem, wouldn't I
see some evidence of it in other programs? Wouldn't I see BSODs on a
regular basis?

I agree absolutely that it's probably happening when the attachment is
being reconstructed, but if it's bad memory, would the same image fail
in the same way every single time? Wouldn't that be memory dependent?
Wouldn't you expect the attachment to open sometimes and to fail
sometimes? That's the nature of a memory problem -- transient.

But once an image fails, it always fails. If an image is good, it's
always good.

I'm really not trying to "knock you back" or to be a smart ass, but
I'm not about to take apart three computers (or even one) on what
looks to me like a wild goose chase.

A> Also  you  mentioned  ZA  and  mail checking - well I had to rebuild an exchange
A> server  with  a  12gb  database  because a virus checker was silently corrupting
A> attachments due to what is called (oh how I laugh) "Known Issues"....

Both ZA and NAV were out of the picture when I received a fax
attachment earlier today -- it was corrupt. Fortunately my jFax
account is set to leave mail on the server, so I retrieved the
attachment with Eudora -- no problem.

A> So there are several angles to try.

A> Me  -  I'd isolate the easy ones first. Change the RAM - try it. Still the same?
A> then  strike  ram  from  it. Check to remove overheating from the equation. Many
A> people just slam in any old RAM into their PC's without a second thought for the
A> issues. Mismatching RAM is a big troublemaker....

I can't say that the RAM is perfect, but I pay extra for quality,
matched RAM when I build a machine. I see no other indication that
there is a RAM problem with any of the 3 computers. One of these is a
computer that has been replaced during the time I have used TB. The
problem occurred with the previous machine, too. So that would be FOUR
machines (two that I built with known good components and two from
decent manufacturers -- Sony for the notebook and Compaq for the
desktop) with bad RAM. That's just too coincidental to fit. Possible,
yes, but very unlikely.

A> If  you  have  three machines then strip one down to windows and TB!. Remove all
A> extraneous  software  from  it.  You  may,  for example, have an esoteric bit of
A> software that conflicts.

NAV and ZA were on all 3 machines (different versions). Except for
that, running apps and processes differ quite a bit. Removing ZA and
NAV had no effect, as others have already said.

Trust me -- I *really* would love to find out that it's not TB because
I really like this program. I've used it for 18+ months and, even with
the problem I see, am not seriously considering any other program.
There simply is no better or more configurable e-mail program than TB.

Thanks to EVERYONE for the ideas, thoughts, and suggestions!

Using The Bat! v1.61 on Windows XP 5.1 Build 2600 

--
Bill Blinn, Technology Editor ([EMAIL PROTECTED]) - 9/12/2002 at 6:07 PM
Technology Corner on Newsradio 610 WTVN, Columbus, Ohio
Direct: 614-785-9359   Fax: 630-604-9842
http://wtvn.blinn.com http://www.wtvn.com
Random thought: "Managing senior programmers is like herding cats." -- Dave Platt


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