After recently cleaning out all the viruses from my mother's computer,
I've decided it's time she changed from Outlook Express to TB!

I've set up her account in TB!, and set up AVG. I'm now trying to
anticipate her problems in adjusting. She can just manage to use
Outlook Express, Internet Explorer and Word. Anything else is too hard
(I'm still not sure if she's understood how to use folders yet).

1. I know lots of people have problems with the editor when they first
   use it. What options should I have turned on?
   
   For my own use, I normally have Autoformat off and Autowrap on. My
   feeling is it's probably better to have Autoformat on for my
   mother, as she's unlikely to be able to reformat a block when she
   edits a line.

2. How do you make TB! ask for confirmation before going online?

   If the connection option is set to LAN or Manual, then it seems TB!
   will not do anything if there's no connection. If it's set to
   dial-up, then it connects without confirmation. That's what I've
   set it to at present, but I'd prefer for my mother to know with no
   doubt when she is going online.

3. HTML mail.

   I don't think my mother has any reason to send HTML mail, so that
   part's not a problem.

   Most of the HTML mail she receives is really just text sent as
   HTML. She also receives a few store catalogues and specials offers,
   which all display perfectly.

   However, each month she receives a report related to her breeding
   program. The report comes as an HTML mail. It should show six
   graphs, four tables, and some text. The figures are attached to the
   email.
   
   In TB!, these emails do not display correctly. The left edge (about
   1 cm) of the first figure appears. Where the remainder of the
   figures should be is all blank. The tables and text appear
   correctly below the blank area of figures.
   
   If I double-click to open the html attachment in Internet Explorer,
   the figures do not appear. The space where each should appear is
   clearly marked, and there is a little picture icon in the top left
   corner of each rectangle, but I can't make the pictures appear.
   If I save all the attachments to a folder and open the message.htm
   attachment, I get the same as if I double-clicked in TB!
   Similarly if I export the email as .eml and open it in Outlook
   Express.
   The email received in Outlook Express displays perfectly.

   Unless someone can tell me how to make these emails display
   correctly in TB! (no complicated workarounds), I will have to
   uninstall TB! and go back to Outlook Express (unless someone can
   suggest another mailer that would be more secure and work perfectly
   for my mother).

My mother returns tomorrow, and I leave tomorrow night. So this has to
be solved quickly.
   
-- 
Tim
[EMAIL PROTECTED]
Using The Bat! v1.61 on Windows 98 4.10 Build 1998  


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Current version is 1.61 | "Using TBUDL" information:
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