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On Friday, October 18, 2002, Thomas Fernandez wrote...

>> I have received two emails from a friend that cause TB to freeze
>> completely. I cannot even delete them, TB is so frozen. Once I was
>> able to restart TB and quickly change to another account and that
>> was okay--but any time I try to return to my main account, the
>> offending message (one of them) is highlighted and immediately
>> freezes things.

> A virus that freezes TB? I would like to know which one that is.

I'd probably guess it not to be a virus, but maybe a bad encoding type
or some format in the email itself that is causing it to screw up.

>> What can I do? That account has all my email in it. I have renamed
>> it and re-formed it in order to make the account that I am sending
>> this email to and receive tbudl, but obviously I need to be able to
>> recover my old emails.

> Rename the message.tbb file for now (while TB is closed), so at least
> you can use TB without problems. We'll think about how you can
> retrieve the old mails.

See the email I just posted... messages.tbb are uuencoded files
(thanks RitLabs... makes working with them nice). Winzip and a fair
few other zip utilities read uuencoded files, so you can just play
about with it there :) Somebody mentioned this a while ago, just a
random bit of knowledge that got stuck in my head ;)

>> A virus was found neither by Norton nor PCillin, both with recent
>> virus updates.

> I don't know about Norton, but PC-Cillin have a "virus doctor"
> service. Send them a copy of the .tbb file and ask them to check.
> However, I have a feeling something else is wrong and this is not a
> virus in an email.

I'd probably send it to RitLabs before sending it to PC-Cilling
because it may be something simple as a bad header, or bad content
that makes TB fail a proper read of the email.

- --
Jonathan Angliss
([EMAIL PROTECTED])

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