Hi. I just wanted to publicly thank everyone who responded to my query regarding sending e-mail to multiple recipients when the ISP has an apparent limit on the number of recipients per e-mail, and, to provide a little bit of an epilogue:
I called back ATTBI and spoke with yet a *third* technical support specialist. Upon hearing I had an e-mail problem, his first question was "what e-mail software do you use?" and upon being told it was TB, he said he had never heard of it and, in any event, they only support Outlook or Outlook Express. After patiently explaining to him that I had no difficulty using TB's software and that individual messages were being mailed out, he then said that the problem I was having was due to my trying to use the server when it was busy! (My initial problem occurred at about 4:30 a.m.--not exactly a high traffic time here in the U.S.) He then conceded that the busy server was most likely due to the fact that since Comcast will soon take possession of ATTBI as a consequence of its purchase this past November, ATTBI was reducing the number of servers supporting e-mail. (What? So that Comcast gets to acquire less capital equipment in use at the time of possession?) He allowed that a number of people had called ATTBI with the same exact problem. So, in the end, it appears that the probable reason for my problems had less to do with The Bat and more to do with ATTBI's allowing fewer resources to manage the e-mail traffic on its soon. Surprisingly, I was able to successfuly use the group feature to send e-mail change notices to the rest of my list. However, I could not set the subject line in the quick template I created. Each outgoing piece of mail had to have the subject line added manually. What is the best way to handle this/? ________________________________________________ Current version is 1.62 | "Using TBUDL" information: http://www.silverstones.com/thebat/TBUDLInfo.html
