Hello Omar and other TB! listers following this thread,

On Tuesday, July 15, 2003 at exactly 9:46:11 PM, Omar wrote about
"SMTP authentication problem" and said the following:

OC> I have two email accounts. One if of my ISP and the other from
OC> my webhost using my domain name. Both of them require SMTP
OC> authentication, and the ISP works fine with The Bat! but not the
OC> webhost's server.

Is it designed to work with email clients also?

OC> Weird is that I moved from another webhost that also required
OC> SMTP authentication and faced the same problem, reason why I had
OC> to move to Outlook Express (ouch!).

OC> The main difference I notice is that my ISP (works) uses a
OC> simple username for the servers' login: "omarsc" for the email
OC> [EMAIL PROTECTED] The webhost s server require the full email
OC> address as username login. Both offer the same step by step
OC> tutorial for Outlook Express configuration, but the webhost
OC> returns the message "child crashed (#4.3.0)". When I disable the
OC> authentication it returns "Sorry, that domain isn't in my list
OC> of allowed rcpthosts (#5.7.1)".

Does it require "pop before smtp"?

OC>  What, in the name of the Gods, may it be??????

You may have to talk to whoever's in charge of the website's email
server.

OC> Please, help me getting back to my "decent" email client!!!!

You probably noticed that TB! provides a number of options when
configuring smtp authentication.

Go to account properties / transport and put the smtp server's
address in place, as well as the type of connection, regular or
one of two types of secure connection, as well as the port to be
used.

Then, clicking on authentication, you'll find smtp authentication
rfc 2554 and "use pop before smtp authentication". You might need
one or the other or both. When using the first, you have another
three choices.

Curiously, I too have a similar problem which I'll throw out for the
list to chew on. Yesterday I opened two new free email accounts,
both of which are 15 mb and work with email clients like TB! and
both require authentication.

One of the two is Russian <www.mail15.com> and even shows a link for
configuring The Bat! - although the link doesn't work.

I got the imap / pop server to download my mail but had to use my
myrealbox server to send with, for now.

On the other account <www.gawab.com> the opposite occurred. I was
able to send mail with it but not receive - which is rather odd
considering I used "pop before smpt authentication", and used the
same login data I used to access my mail on their website

I mention their urls in case anyone wants to take a look and maybe
open an account, since 15 mb is more than most provide. Registration
with the first is easy while the second requires a lot of detailed
information, which it sometimes rejects - I'll bet it's in the USA.

In any case, I wrote both for support on this issue (and gawab sent
back an automated response telling me that the support address given
on their website doesn't exist - par for the course). It
nevertheless sent me a FAQ.

I can use another good account or two, since only 6 of the original
16 free accounts I actually used are working well, with only 3 mail
servers.

-- 

Douglas


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