Hello, Kim and all:

I too have had difficulties getting the Bat to start, and a fresh
install did not help much.

Here's the workaround I've discovered. I'd be curious about other
stories of similar problems, and solutions.

I first (usually) need to start Outlook (which I do not use for email,
of course) and then exit Outlook. After that the Bat starts reliably.

Can anybody explain what might be going on?


Best wishes,

David






Sunday, August 17, 2003, 9:10:05 PM, you wrote:

K> Mark,

K> I should have mentioned that I checked both the running applications tab,
K> as well as the running processes tab -- I make it a practice to do both
K> out of habit.

K> I did get the Bat to run again. After uninstalling it, I saved only my
K> mail directory. I then reinstalled the latest version, and it now opens.
K> After spending the better part of my weekend fiddling with e-mail
K> recovery and backups, I am back to using my old e-mail program in
K> addition to the Bat, as well as trying out the trial version of another
K> e-mail program. My biggest concern is reliability, and with at least my
K> copy of the Bat doing unreliable things twice in the last week, I
K> decided it can't hurt to see what some other programs have to offer.

K> If I do end up switching to a different e-mail program, there are
K> certainly some things about the Bat that I'll really miss. Excellent
K> filtering and flexible templates are two of them.  :)

K> Thanks again for your help.




-- 
Best wishes,

David                       


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