Thomas,

Thanks for getting back to me. This is being reported to me by a user
on a network and they are all reporting this.
I called the firm this morning and after her network tech was in,
seems all of the problems are fixed.
Thank you again!


Best Regards,
Cheryl Lynn
Abacus Customer Support


TF> Hello Cheryl,

TF> On Fri, 9 Jul 2004 07:33:41 -0700 GMT (09/07/2004, 21:33 +0700 GMT),
TF> Cheryl Lynn wrote:

CL>> 1. When trying to create a new folder in the folder the program just dings.

TF> Not here. I do that all the time. Of course, I use version 2.xx, but
TF> even with the 1.63 version you use, I never encountered that problem.

CL>> 2. When deleting an empty folder I get an Access violation error
CL>> at address 00403 CDA in module the bat.exe. I can close out of the
CL>> program then go back in and delete the folder.

TF> Again, I don't remember this has ever happened to me. The address
TF> looks unusual to me, though. Are you sure about the blank, for
TF> example?

CL>> 3. When moving an email from one folder to another the email
CL>> dissapears.

TF> Definitely never over here! Because I manually move messages often.

TF> There seems to be something wrong over at your end. Please let us know
TF> which Windows you use, and have you maintained your system well?

TF> Purge & compress folders regularly
TF> Defrag your harddisk regularly

CL>> Cheryl Lynn
CL>> Abacus Customer Support

TF> Is this a problem you encounter yourself or one that has been reported
TF> by a user? A single user or several?












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