Tuesday, July 13, 2004, 1:41:36 AM, Mary wrote (amongst other stuff): MB> I got The Bat! for its safety. Retired, with plenty of time, and MB> somewhat paranoid, I look at each message separately on the Dispatcher MB> and decide there whether to delete or download.
Perhaps a little too paranoid in some eyes, but each to their own. But think about how much this capability alone could attract users if they could use at least the basic features with ease. AJ>> Yes, and the ambulance is waiting at the bottom of the cliff. MB> LOL Where I used to work, this was a well-worn phrase. I'm glad others get some enjoyment out of it, as for me it is tired, if effective. MB> What practical help could we offer the Programmers if they were to put MB> a useable Help file on their list of priorities? MB> I think, for one, a system of prioritization in the Help file. Perhaps MB> a simple, Where Is It? category for wading through menus and MB> short-cuts to a feature that TB! has in common with other e-mail MB> clients. MB> As a total newbie, I didn't even realize that I should poke about MB> among drop-down menus and submenus. I went straight to the Help file, MB> and Aaaaargh! :) MB> It's not intuitive to look for settings under Account/Properties, for MB> instance. Or wasn't for me. MB> And so on. MB> How would you, for instance, Allister, organize the Help file, if you MB> were given the job? I'm not talking about programming code. Just what MB> would make sense, as to Content and Index? I think the basic things to cover are: 1) Terms and concepts 2) Quick start 3) Detailed configuration 4) Coverage of ALL primary menus (not including pop-ups) 5) Editing (all editors) 6) Key topics (e.g. address book, templates, etc.) Coverage of pop-up menus should be in the context of where they appear. That's 60 seconds work off the top of my head. It's not that hard. MB> Well--I'm putting this on tbot. Are you subscribed there? Hope you MB> are. :) Ummmm. Alive and well on TBUDL (and no I'm not on TBOT). -- Cheers, Allister ________________________________________________ Current version is 2.11.02 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
