Allie Martin writes: > Well, in a way I'd disagree with that. It's not easy for a novice to > give detailed and technical information with explanations that imply > knowledge that exceeds that of the novice. :) In such a situation, one > can easily raise the tech support level.
Typically no one gives such explanations. Unsophisticated users cannot give them; sophisticated users are too lazy to give them (because they prefer to guess what's wrong), and become indignant when anyone suggests that their "educated guesses" may not be correct. That's exactly how the unsophisticated users sound, so it's hard to tell them apart. They all claim to be experts on the phone. -- Anthony __________________________________________________ Using The Bat! v3.0.1.33 on Windows XP 5.1 Build 2600 ________________________________________________ Current version is 3.0.1.33 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
