Thanks, Chris. I've decided, after much frustration, to let the attachments I already have reside on my desktop and not worry about keeping a full archive on both computers. I can't seem to get the backup/restore to work the way I want it to, but the new email coming in seems to be fine.
Thanks for your help. Now, if I could only get WordPerfect to install correctly. Argh. Jeanny On Sun, 8 Jul 2007 16:34:26 -0400, "Chris W." <[EMAIL PROTECTED]> said: > > Jeanny House @ 2007-7-08 3:25:57 PM > "Installation problems with Vista" > <mid:[EMAIL PROTECTED]> > > > How do I completely uninstall The Bat! so I can start over? Every > > time I think I have it uninstalled, the reinstall brings back all my > > files/folders, etc. How do I get it back to a point where there > > never was a Bat! on my system? > > (You may have to confirm some of these actions.) > 1) Log in as an administrator. > 2) Click on "Start -> Computer" > 3) Click on "Uninstall or change a program" in the toolbar. > 4) Select "The Bat!" and click "Uninstall" in the toolbar. > 5) In the address bar, enter "C:\Program Files\" > 6) Delete the "The Bat!" folder. > 7) Navigate to "%APPDATA%". Delete the "The Bat!" folder if it exists. > 8) Run regedit. > 9) Navigate to "HKCU\Software\RIT" > 10) Delete the "The Bat!" key if it exists. > 11) Log off. > 12) Log on as your normal user. > 13) Navigate to "%APPDATA%". Delete the "The Bat!" folder if it exists. > 14) Run regedit. > 15) Navigate to "HKCU\Software\RIT" > 16) Delete the "The Bat!" key if it exists. > 17) Log off. > > You should be good to go now. > > > Once there, how do I, when installing The Bat! anew, set up the > > accounts so that they will actually receive all the > > currently-existing email and attachments? > > I can't help you there. I haven't installed The Bat! in a long time. > > > Right now, the emails are all there, but it won't let me open any > > attachments. This is in my secondary account (work email). My > > primary account is fine. > > A few cursory thoughts: > > We the attachments perhaps not backed up? Is The Bat! set to store > attachments separate from messages, and the folder is not one you have > permission to write to? > > -- > Chris > > Using The Bat! v3.99.3 on Windows Vista 6.0 Build 6000. > Accessing a POP3 mailbox. > > Billboard on the side of the road: "Keep your eyes on the road and > stop reading these signs." -- Jeanny House [EMAIL PROTECTED] Eau Claire, WI AOL Instant Messenger -- JeannyH ________________________________________________ Current version is 3.99 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html

