Hello Tbudl, As you can see I have now 14, soon 15 email POP addresses. They are really there so the user can send me an e-mail from various web sites, so they see a different identity, but as you can probably guess they all finish up for me to deal with.
The problem is now I have so many (13,000+ after pruning) I can never remember which mail box I am using for what types of messages, so each time I want to find anything I have to use Message Finder (F7) and search all folders. Of course Message Finder does not show you which folder it found the particular message in once I scroll through 100s of them looking for the one I want. Now I am spending more time trying to find things I know are there, than any other computer activity. Maybe there is some way to display the folder it is in when searching but I could not see it under view or anywhere else. Can this knowledgeable group please suggest concrete steps to take to resolve this unholy mess? I asked a while ago for a tutorial and someone suggested the help pages, but what I want is a systematic way to as close as possible, automate TB message handling. I want all this e-mail to go into it's various folders. e.g. Support Ticket Request system. I don't want to use one of these free php trouble ticket systems, because I want everything under TB. The main reason I went to TB in the first place was because of its ability to handle multiple POPs, and powerful costomizability and features, and it is so good at its job. Ultimately my goal is to have TB handle most incoming support e-mails with canned responses automatically, but it seems quite a task to set up apart from just establishing some filters. Has anyone ever considered writing a book or booklet showing a business person how to maximize their benefit by using all these fancy tools TB has to offer? They are so powerful but I am afraid I feel I have only scratched the surface on getting the most out of TB. This site http://www.freeemailtutorials.com/theBat/ says they are writing one but its not yet ready. Of course I got some help from: http://www.silverstones.com/thebat/howdoi.html but I am no programmer, nor do I have the time. I really like TB and I really want to find out how to run an on-line business, but it's pretty easy to get overwhelmed by TB's features unless you are e-mail guru (which I am not). I tried to understand the tutorial on RegEx, and I am trying to understand this tutorial from Silverstones.com. It would behoove me to solicit commercial assistance from this group, but I really want to work towards setting up a mailing campaign (not SPAMming), which will allow my fledgling company to grow. Upon googling for TB forums I come back to these same groups. Can someone please point me to other TB discussion groups etc. Cheers! -- Michael J. Sharp B. Bus. (Marketing), C.N.E. cdisxm at thebat dot net Using the world's best e-mail client: The Bat! Pro v4.0.20.2 14 POP accounts and OFTE disabled AntispamSniper Professional v2.7.1.7 OS: Windows XP 5.1 Build 2600 Service Pack 2 Psst! We are using the fastest browser on the planet: Opera v9.2.7 Virus and Antispyware: VIPRE 3.1.2068 (Beta) Firewall: Sunbelt SPF v4.5.916.0 _______________________ See www.technismart.com General Inquiries: Tel : 581-5151 - Int'l +599 581-5151 Tel : (Local French Side) 06.90.10.02.95 - Int'l: +590690100295 ________________________________________________ Current version is 4.0.18 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
