Hello,

I was trying to move a sub-folder out of the folder it was in into
another folder. I was doing this by clicking on the sub-folder and
then using the CTRL + arrow key to move it. It turns out there is a
bug with this version of TB so that when the folder being moved
reaches its parent folder, the selected item gets switched to the
parent folder and that folder gets moved. So instead of moving a
sub-folder, the whole main folder gets moved.

I didn't realize this had happened and when I saw the sub-folder
hadn't moved, I tried it again, not realizing it was in a different
location already. The same thing happened but now the main folder was
buried in a different folder, due to having done it twice. The end
result is that the original main folder that should not have been
changed at all had disappeared.

If I look at the actual disk structure, using a file manager, I can
see the missing folder but it doesn't show up in TB. I tried using
SHIFT+CTRL_ALT_L but it said nothing found. I tried creating a new
folder and copied all of the files from the missing folder to it (using a
file manager) but that new folder was still empty. I tried deleting
the TBI file for it but the sub-folders would still not appear. I
contacted TB support and was told if SHIFT+CTRL_ALT_L doesn't work I
must be doing something wrong, so there's no help there.

It was suggested that I add a new folder, create a sub-folder and then
use the message import menu item to read in the messages from the lost
folders. That worked. I had went through about 20 of the lost 200 or
so sub-folders when I thought I should restart TB to make sure the
messages were being read correctly. When I did that, the new folder
was no longer present.

I restored TB's directory to a different location from a daily disk
backup I do and then copied over the missing folder and its contents.
Still didn't show up. It appears there is a main index file that has
become corrupted. 

What a mess! So the bottom line is that I have a missing folder with
thousands of messages that I use for my bossiness that I can't get to.
Please tell me there is a way to fix this.

Using 4.0.2

-- 
Jack


________________________________________________
Current version is 4.0.24.0 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html

Reply via email to