Fellow TCPers,
I've recently been promoted from the position of "Technical Writer" to the position of "Knowledge Base Editor." The Knowledge Base and the position are brand new in the company. The structure has been created and I had some involvement with the testing of the workflows, which is one reason why the Administrator and owner of the system were interested in me being the Editor (plus all the writing, editing, formatting, and style experience). The Admin is also brand new to the company, and since I've been around almost two years and have a good rapport built up with many managers and supervisors in the departments that will be the first to use the Knowledge Base, they wanted someone familiar with the company and its procedures involved in the article publication process. During the testing phase of the project I went online and found several Knowledge Management related sites, perused them, and bookmarked them for future in-depth research. Now that I've been permanently assigned to this project, I'm wondering if anyone on TCP has made a similar transition, and if anyone on the list knows of some "must have" resources and references for making such a transition. I'm on digest mode, so feel free to cc: me directly if you have any questions for me. I'm also cross-posting this to the TECHWR-L list. Thanks so much! ----------------------------- Kenneth Nuckols Technical Writer Central Florida Division, Bright House Networks (407) 215-8238 (Office) (321) 356-2690 (Mobile) 65 S. Keller Road Orlando, FL 32810 USA CONFIDENTIALITY NOTICE: This e-mail may contain information that is privileged, confidential or otherwise protected from disclosure. If you are not the intended recipient of this e-mail, please notify the sender immediately by return e-mail, purge it and do not disseminate or copy it. ______________________________________________ Author Help files and create printed documentation with Doc-To-Help. New release adds Team Authoring Support, enhanced Web-based help technology and PDF output. Learn more at www.doctohelp.com/tcp. DITA West 2007--Use a discount code of "TECHCOMMPROS" to get a discount rate of $200 off the $800 price if you register before close of business January 15, 2007. http://www.travelthepath.com/conf/dita2007.shtml _______________________________________________ Technical Communication Professionals Post a message to the list: email [EMAIL PROTECTED] Subscribe, unsubscribe, archives, account options, list info: http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com Subscribe (email): send a blank message to [EMAIL PROTECTED] Unsubscribe (email): send a blank message to [EMAIL PROTECTED] Need help? Contact [EMAIL PROTECTED] Get the TCP whole experience! http://www.techcommpros.com
