Thank you for the comments on bashing.  Is anyone teaching complex org
any more. Sadly not only what we see is what we get but it is as good as it gets whether it be the claims dept. ER, etc.
Its is not like on TV.

Del

Steve wrote:

Michael,

Thanks you for seeing the structural issues here and so effectively
working this into your class.  It is difficult not to point fingers and
I think you have demonstrated the application of sociological theories
as useful tools.

Thanks,

Steve Steele


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