Hi, Review of the VisualEditor team process uncovered some challenges, including <goog_28420014>Consulting stakeholders have difficulty engaging with VE’s development <https://www.mediawiki.org/wiki/VisualEditor/2015_Process_Review#.281.29_Consulting_stakeholders_have_difficulty_engaging_with_VE.E2.80.99s_development.> The team is experimenting with addressing this via "Service Level Understanding discussions <https://www.mediawiki.org/wiki/VisualEditor/2015_Process_Review#Recommendation:_Negotiate_Service_Level_Understandings_between_stakeholders.2C_use_this_discussion_to_uncover_conflicting_commitments.2C_and_facilitate_trade-off_decisions.>.
My question is, how can we measure what affect these discussions have? Arthur suggested a survey. I would welcome any input into how best to measure this, whether through a survey or other means. Also, how would we isolate any changes due to the intervention, compared to changes due to the observation effect or to other factors? I'm not looking for strong statistical validity, just some indication worth the cost of measurement. If it's a survey, I could put together something but if there are Foundation people with professional experience in evaluation I would certainly love to get a bit of help from you or anyone you can suggest. Thanks, *Joel Aufrecht* Team Practices Group Wikimedia Foundation
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