Hi all,
I wanted to relate an experience with Comcast that I had that could save
you money.
I have their xfinity service - tv, phone, internet. For me, this
includes 2 cable boxes, hd dvr capabilities, 3 phone lines, and their
Blast speed boost on the internet. My bills have been running over $
250 / month, which I consider to be a very high number. I was trying to
figure out some things to drop.
Comcast's business model is apparently to overcharge most people most of
the time. However, if you call and talk about dropping stuff, they
sometimes will offer you special promotional pricing to keep you happy.
If you're an Atlanta customer, call 404-COMCAST . If you're outside of
Atlanta, you can call 1-800-XFINITY. On the Atlanta system, you press
option 5 then 1 to let the system know you want to remove some
services. Listen to the prompts carefully and make sure you're not
telling the system you want to cancel everything. This sends you to the
retention department, apparently. I got a helpful rep (although with a
hard to understand accent). Tell them you need to cut cost and ask what
promotions they have available.
I was able to get a deal, assuming it works, that lets me keep all my
same services, except for dropping STARZ, which I don't use, and it will
save me about $ 90 / month for a year. Then, the cost goes back up
again. But, at least I'll be better off for a while.
Thought I'd pass it along.
Sincerely
Ron
--
(PS - If you email me and don't get a quick response, you might want to
call on the phone. I get about 300 emails per day from alternate energy
mailing lists and such. I don't always see new email messages very quickly.)
Ron Frazier
770-205-9422 (O) Leave a message.
linuxdude AT techstarship.com
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