Abe, 

Please let me know how I can help with this problem. 

-Tim 


Tim Grimes
Apple, Inc. 
314.954.6325: mobile
314.667.3561: fax
[email protected]

For immediate assistance, please contact:

Andrew Schoss
Inside Account Executive
512.674.6831: phone
866.646.0760: Fax
[email protected]


Order Status:
apple.com/orderstatus
or
800.800.2775 x 4

Tech Support:
800.800.2775 x 3

Education Store:
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On Jul 14, 2010, at 4:45 PM, Abe Loveless wrote:

> 
> -----Original Message-----
> From: Tim Crawford [mailto:[email protected]]
> Sent: Wednesday, July 14, 2010 11:45 AM
> To: [email protected]
> Subject: iMac cannot connect to Time Capsule
> 
> Client's iMac cannot connect to Time Capsule via WiFi. Strange thing is 4 
> windows PCs are all staying connected just fine.
> Time Capsule is setup with Regular network, Guest network and the 5GHz radio 
> is also on. Everything was fine until last Friday. All systems connected to 
> the normal KIM Network. Last Friday the iMac refused to connect. Stating 
> incorrect password. It would connect to KIM Network (5GHz), and stayed 
> connected until yesterday. Now KIM Network (5GHz) doesn't show up in the 
> Airport menu, or in System Preferences. It also refuses to connect to either 
> the normal or guest networks.
> My MacBook Pro connects to all three just fine.
> I am not there now, but will be going back later today, so any suggestions 
> welcome.
> (yes, I am on digest, so if you can cc me as well I would appreciate it)
> 
> Tim Crawford ACTC
> Certified Member - Apple Consultants Network
> Apple Product Professional
> Tim Crawford Consulting
> 
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