I have found restarting the printer often does the trick when this happens. Most semi-modern printers have web interfaces that allow them to be restarted. While having to restart anything is a real pain, restarting a printer is usually less disruptive than restarting a spooler when there are a lot of jobs hitting other printers.
-TS From: tech-geeks-boun...@tech-geeks.org [mailto:tech-geeks-boun...@tech-geeks.org] On Behalf Of McKay, Curtis Sent: Thursday, September 16, 2010 4:40 PM To: 'Tech-Geeks Mailing List' Subject: [tech-geeks] print documents stuck in queue We have one server assigned to be the print server on each campus. Each of those servers is hosting 60+ print queues ranging from Lanier Copiers to brother desktop laser printers. On a fairly regular basis we get a tech ticket that a job is stuck in one of the queues. Even as an administrator, if I click delete on the job it just sits there and says "deleting". If I restart the print spooler service on the print server everything is fixed. I have a batch file on the desktop of that server for that very purpose that just restarts that service. I've always kind of accepted this as normal when running the volumes of print jobs that we do but wanted to see if other schools have this similar issue from time to time. Curtis McKay Network Administrator Belleville Township High School District 201 cmc...@bths201.org<mailto:cmc...@bths201.org>
| Subscription info at http://www.tech-geeks.org |
