So... I did try everything I could yesterday to resolve this, PC was setup to boot to HDD first, then I turned off the Splash Screen and Quick boot and watched. Its starts the POST, I see all the lights on the Smartboard flash through, then Smartboard goes black, PC counts memory, the hits Initializing USB........... and we are locked. No KB/Mouse and the HDD light stays solid with nothing happening.
A quick Google tells me its likely a mobo/cpu problem... so... for now, just unplug the board till it boots. From: tech-geeks-boun...@tech-geeks.org [mailto:tech-geeks-boun...@tech-geeks.org] On Behalf Of Tom Wilson Sent: Thursday, September 30, 2010 10:45 AM To: Tech-Geeks Mailing List Subject: Re: [tech-geeks] Smartboard needs to be unplugged to start PC? My PC at home will not boot if I have my Blackberry docked. Really freaked me out the first time it happened. Maybe look at the boot order and make sure USB isn't listed in the boot order before the HD? I haven't bothered to try and fix it on my home PC. I don't reboot enough for it annoy me to the point of trying to fix it. Lol Tom Wilson Technology Coordinator/ Network Manager District 50 Schools Washington, IL (309) 745-9531 From: tech-geeks-boun...@tech-geeks.org [mailto:tech-geeks-boun...@tech-geeks.org] On Behalf Of Andrew @ ATM Logic Sent: Thursday, September 30, 2010 10:03 AM To: 'Tech-Geeks Mailing List' Subject: Re: [tech-geeks] Smartboard needs to be unplugged to start PC? Thanks Charlie, I think in my case its not related to drivers... The PC will not even POST with the unit plugged in. However if you unplug it, wait for the 'starting windows' then life is good. 'back in the day' I recall a number of USB devices had similar issues (especially in laptops) I am guessing its the same deal here. From: tech-geeks-boun...@tech-geeks.org [mailto:tech-geeks-boun...@tech-geeks.org] On Behalf Of Charlie Niehaus Sent: Wednesday, September 29, 2010 9:29 PM To: 'Tech-Geeks Mailing List' Subject: Re: [tech-geeks] Smartboard needs to be unplugged to start PC? Andrew I owe you some from the DHCP stuff of late, but I may not be able to help you here. We have a number of Smart 60's in place and I have not seen that exact behavior. I have seen OTHER equipment having an issue when the SmartBoard is on the system. For example we Mobi units (Wireless Digital Slate devices) and they seem to fight with the Smartboard software. You might try uninstalling any other hardware on the machine that is "added" and might be fighting with the SmartBoard. If that does not go try uninstalling the SmartBoard drivers and finally the the Smart notebook software. My gut tells me you will either see it go OK when another device gets removed or the SmartBoard drivers go away. Smart seems to not always play well with the other devices. Good luck on it. Thanks for the tips on the DHCP stuff. From: tech-geeks-boun...@tech-geeks.org [mailto:tech-geeks-boun...@tech-geeks.org] On Behalf Of Andrew @ ATM Logic Sent: Wednesday, September 29, 2010 11:01 AM To: 'Tech-Geeks Mailing List' Subject: [tech-geeks] Smartboard needs to be unplugged to start PC? I have a few of these now (Smartboard 60's) and myself (and staff) have noticed the PC (Clone based Media PC) will not start if the unit is plugged in. Only starts the post and will stay (without error) doing nothing unless the USB cable is unplugged to the Smartboard. Once it hits starting windows your fine to plug it in, and all is well. I tried a powered usb hub, but not only did it NOT work, the hub got hot enough to melt the sticker inside its plastic case? Anyone have this, and/or a fix?
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