I so want to do that, however they have some software that I am told will
cost $500 to re-install.....

 

From: tech-geeks-boun...@tech-geeks.org
[mailto:tech-geeks-boun...@tech-geeks.org] On Behalf Of Brad Grafelman
Sent: Monday, October 18, 2010 11:56 AM
To: Tech-Geeks Mailing List
Subject: Re: [tech-geeks] PC locks up when idle?>

 

In case it's a software issue (read: malware, configuration error, ...
etc.), have you tried re-imaging the machine yet?


Thanks,

Brad Grafelman
E-mail: bradgrafel...@gmail.com
Phone: (309) 657-5582



On Mon, Oct 18, 2010 at 11:46 AM, Andrew @ ATM Logic <atmlo...@netv.ca>
wrote:

Anyone have something to share to help me resolve this?  

 

Windows 7 Pro 32bit on a domain.  Nothing special, just MS Office Apps, no
spyware.  AV is up to date, and to test was changed from Symantec 10 to MS
Essentials.  

 

If the user keeps at her desk and working non stop, the system will run all
day long (as long as she does not take at any moment a 15min break)  However
if you get up and walk away for more than 15 you will come back and the
system is locked, mouse moves, but nothing you click will work, CTRL-ALT-DEL
does nothing.

 

So far I have done the following... somewhat in this order.

 

Stopped the Screen Saver, then set power management to NEVER shut down
Screen or HDD, never sleep, never hibernate.

Change the AV software to confirm no background Scans

Set MS to never Download updates.

Stopped any background Malware scans

Shut down MS Indexing service.

 

Any other thoughts on this.

 

 


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