Here are the uninstallation survey results so-far (attached, also at http://tinyurl.com/freenetuninst).
The first surprise is the volume of these responses, we are receiving several per hour! That is a lot of users we could have, but don't have. As expected, the highest number of reasons are people that weren't able to get Freenet running at all, 31%, 54% of respondents only used Freenet for a few minutes. The second highest were people that didn't find enough interesting content, a problem that will hopefully address itself as more people use the software. This survey is a great idea, but we need to refine it to figure out where we need to be focussing our efforts to improve retention of users. Clearly, this survey suggests that our installation and set-up process is still a weak point for us. Thoughts? Ian. -- Ian Clarke CEO, Uprizer Labs Email: ian at uprizer.com Cell: +1 512 422 3588 -------------- next part -------------- A non-text attachment was scrubbed... Name: freenetuninstsur.png Type: image/png Size: 97532 bytes Desc: not available URL: <https://emu.freenetproject.org/pipermail/tech/attachments/20080827/c931f7c0/attachment.png>
