On Fri, 21 Aug 2015, john boris wrote:
Here at $WORK we have a distributed Web Filtering system. We have just started looking to streamline the process. I figured that other large school districts have done this already or attempted it so I will ask here.We have 18 High Schools and 140 Elementary schools. The Filtering is local but managed Centrally. I am part of the team that handle the management of the firewalls/filtering. I know we need a way top accept the request, review it and then affect the change to the system whether it is a local change or one that has to be global among the group. I know there are configuration management tools to handle the changes but I am looking for people that have done this and see their process. I am investigating using RT as the mechanism to handle the requests for a number of reasons but I am willing to look at other solutions. But as this is a private school district and our Budget year just started I have to look at Free solutions at the start and then if we have to spend $$$ it would be moved to next year. I figured a VM could be spun up to handle this as it should not be that resource intense I can be contacted this off list if preferred. I will summarize things for the group when finished. TIA John Boris A lonely Sysadmin trying to stay afloat.
are you looking for a configuration management tool to implement the change, a workflow tool to handle the request/approval of the change, or what.
You say you are using rt for request processing, what are you using for config management if anything?
what sort of web filtering system are you using? many of them have their own management tools.
David Lang
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