Edward,

I can agree with you completely, when it comes to production
equipment. Unfortunately, that technical lock-out doesn't expire when
the warranty does. A lot of people went through this with Dell when
people figured out that we wouldn't be able to upgrade drives attached
to a PERC H700/800 controller. The drives had to be "Dell branded".
Eventually they went back on their policy and are issuing a firmware
allowing 3rd party drives.

Details are at 
http://www.standalone-sysadmin.com/blog/2010/04/dell-reverses-position-on-3rd-party-drives/

If what Ski is saying is true, and I have absolutely no reason to
believe that it isn't, then that's even worse than a drive lockout.
Try running a server in your testing stack on the same amount of RAM
you used in production 2 years ago.

This sucks. I was so happy that Dell was listening to their customers again.

Ski, did you get the final word from Dell or from Crucial?

--Matt


On Tue, May 25, 2010 at 12:08 PM, Edward Ned Harvey
<[email protected]> wrote:
>> From: [email protected] [mailto:[email protected]] On Behalf
>> Of Ski Kacoroski
>>
>> WARNING: Stay away from Dell if you expect to upgrade their memory.
>
> Or just buy your memory from Dell.  Which would be the supported thing to
> do.
>
> Personally, based on experience that I'm sure I've written here before (but
> is very long so I don't want to write it again) I recommend always buying
> your parts (disks, memory, etc) from the manufacturer of your system, unless
> you're so budget constrained that you have no other option, or unless you're
> willing to acknowledge and accept increased risk of system failures, errors,
> and data loss.
>
> Apparently, I didn't write it here.  So here is a link, to my long-winded
> explanation of why to always buy your parts from the supported channel (that
> is, buy from Dell if you want to upgrade your Dell.)
>
> This is the 2-paragraph summary:
>
> If you assemble all these "standard compatible" components from various
> manufacturers, each one will only warrant their own component.  You have a
> problem, you call up Seagate, the drive passes the diag, so they tell you
> it's your HBA.  You call Intel or LSI or Adaptec, the HBA passes their diag,
> so they say it's the drive.
>
> You call up Sun or HP or Dell, with all of your components being one-name
> branded, and they assume support ownership for the system as a whole.  Not
> just one component. And since they've got thousands of units deployed, they
> don't have weird compatibility glitches like this anyway.
>
> http://www.mail-archive.com/[email protected]/msg37929.html
>
>
>
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