Hello everybody

Forgive this personal note. I know that there are some on our groups who will 
think this is  bad content management but it is necessary to let the group know 
so that they are aware of who to contact if they require help with any of our 
services. I assure the group I'm not trying to use this forum as a media to 
"tell our own story", as one now former member recently described it.

If your query/request is not urgent, and if it does not require intervention, 
please either contact our assistant list controller, Mary Stores; 
<[email protected]>, or use the usual support request: 
<[email protected]> and I will respond as soon as possible. If you want to 
contact me personally for any reason my usual address may be used.

If your request requires intervention, that is to say if you require a 
modification to your membership or other service configuration change which you 
cannot initiate yourself, please contact the usual support address: 
<[email protected]>, and accept my apologies for possible delays in 
responding. The assistant list controller of our groups does not have direct 
access to the administrative interface.

Gordon, our technical guru and network administrator, is currently lying in a 
hospital bed where he is likely to be for several days. I won't go into the 
why's and wherefores on list. But I know there are some who have apparently 
taken my seeming lack of interest in their messages on and off list as personal 
insult. Well; that's their prerogative; but no insult was intended.

Anyway, I'm sorry for the off topic babble.

I am still monitoring the group when I can and there have been several messages 
posted recently to which I'd like to respond because they were actually quite 
interesting. However, please forgive the delays and, if when I do respond, my 
responses are no longer relevant, feel free to say so.

Lynne


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